Returns
We take pride in supplying top quality products. However, if you are not satisfied with the supplied product, please read our return conditions, then email us with your details.
Please note, if the original purchase was made with a credit card, the refund will only be made to the same credit card used for the purchase.
Conditions of return
- All goods must be returned within 14 days.
- All goods returned must be with original packaging and both goods and packaging must be in brand new condition.
- Returned items must include a copy of the invoice, showing the name and details of the purchaser, and the invoice number.
- Shipping charges for returned purchases (excluding damaged or incorrect orders) will not be refunded, and returned goods will be at purchaser's risk until received by Allflow.
- The return freight is paid by the buyer.
- Cut lengths of hose are non-returnable, as these are not easily re-saleable.
Please note, if the original purchase was made with a credit card, the refund will only be made to the same credit card used for the purchase.